Admin Portal
Manage masters, users, dashboard and reports.
Staff Portal
Process tickets: Receive → Send → Receive → Deliver
Public Ticket Tracking
Login
Default admin: admin / admin123
Admin Dashboard
Overview of tickets by stage
Reports
Masters
Staff Dashboard
Choose a process step below
1. Receive from Customer
Create ticket: customer, product, issues, OTP verification
2. Send to Service Center
Provide ticket no and send via courier
3. Receive from Service Center
Confirm receipt and mark issue resolution
4. Deliver to Customer
Finalize delivery with OTP verification
Quick Track
Masters
Manage Users
| User ID | Name | Roles | Action |
|---|
Step 1 - Receive Part from Customer
On submit an OTP is simulated and shown on screen (email simulation).
OTP Verification
An OTP has been sent to customer's email (simulation).
Step 2 - Send Part to Service Center
Step 3 - Receive Part from Service Center
Step 4 - Deliver Part to Customer
On submit an OTP is simulated and shown on screen (email simulation).